Questions, answered.

Hourly crews for restaurants and hospitality, events and venues, construction and skilled trades, warehouses and logistics, general labor, and cleaning and facilities. That includes servers, bartenders, cooks, dishwashers, banquet staff, setup crews, construction laborers, trade helpers, forklift operators, pickers and packers, movers and cleaners. You can mix roles from different industries in a single order.

Many orders are filled the same day, especially in metros where we already have an active crew. Put your deadline on the order and a dispatcher will confirm what we can deliver before you commit. For large events and seasonal peaks, ordering a week or more ahead gives you the best choice of workers.

We serve businesses in all 50 states. We recruit and dispatch locally in each market, so your crew comes from your area. Check our locations page for your city, or call dispatch to confirm coverage for a specific site.

Use the Request Workers form online, or call or text dispatch. Tell us the role, headcount, date, start and end times, site address, dress code, required certifications and your on-site contact. You will see an indicative estimate before you confirm, and a dispatcher confirms every order.

No. We staff single workers for a single shift as well as large crews for multi-day events and seasonal projects. A dispatcher will tell you if any minimum shift length applies to your order before you confirm.

Yes. Rate workers after each shift, save your favorites and rebook the same crew. Your favorites get first offer on your new orders, which is the fastest way to build a steady team.

Yes. On larger orders we can assign a crew lead who checks everyone in, runs the briefing and acts as your single point of contact on site, so your managers can focus on running the operation.

Yes. Temp-to-hire is built in. If you want to bring a worker onto your own payroll, tell your dispatcher. The conversion fee decreases the more hours the worker has already worked with you. We also offer direct hire searches for permanent roles.

You pay an all-in hourly bill rate for each hour worked. We publish indicative rate ranges by role on our pricing page. Your exact rate depends on the city, role, shift timing and certifications required, and a dispatcher confirms it before your order is final.

The worker's pay, employer payroll taxes, workers' compensation, liability insurance, background screening, recruiting and 24/7 dispatch. There are no sign-up fees and no platform fees.

No. Any charge beyond the hourly rate, such as overtime, a holiday premium or a late cancellation, is explained before you confirm your order and set out in your service agreement. If something is not in writing, you do not pay it.

Overtime follows federal and state law. Hours over 40 in a workweek, and daily overtime in states that require it, are paid to the worker at time and a half and billed at an overtime rate. Your dispatcher will flag orders that are likely to create overtime so you can decide in advance.

Cancel as early as you can by calling or texting dispatch. Our cancellation window is explained on your order confirmation and in your service agreement, so you always know the cutoff.

You approve the hours your workers worked, and we invoice you for approved hours. Invoices list each worker, shift, hours and rate so they are easy to check against your records. Payment terms are set in your service agreement.

Yes. Add a PO number to any order and it will appear on your invoice. Businesses with multiple sites can set up one account with separate locations, contacts and billing.

Text JOBS to (800) 000-0000 or apply online. It takes a few minutes and no resume is needed. We will update you on your application status within 24 hours.

No. We never charge you to apply, to get a job or to get paid. If anyone claiming to be from Crew Staffing Pros asks you for money, gift cards or your bank login, do not respond, and contact us directly.

You need to be legally authorized to work in the United States, be at least 18 for most roles, provide identity and work-authorization documents for your I-9, and pass a background check where the role requires one. Some roles also need a certification, such as a food handler card, OSHA-10 or forklift training.

Yes. You choose the days, roles and distance that fit your life, and claim the shifts you want. There is no minimum number of shifts.

Bronze, Silver, Gold and Platinum. You move up by showing up on time, completing shifts and earning good ratings. Higher tiers get perks, including first pick of shifts.

Yes. When a friend you refer works 40 hours, you earn a referral bonus. See the Refer a Friend page for current details.

It can. Many businesses use temp-to-hire to find permanent team members. Show up, do great work and let your dispatcher know you are interested in permanent roles.

Pay depends on the role, city and shift, and it is shown on every shift before you claim it. Our role pages list typical U.S. pay ranges as estimates; local pay varies. Tips are on top where they apply.

Next-day pay is available for eligible shifts once your hours are approved. Instant pay is also available on eligible shifts.

By direct deposit to your bank account or on a pay card that works without a bank account. If any pay option carries a fee, you will see it before you choose it.

You are a W-2 employee of Crew Staffing Pros. We withhold taxes, pay the employer share of payroll taxes and cover you with workers' compensation. You get a W-2 form each January.

Yes. Overtime is paid at time and a half for hours over 40 in a workweek, and daily overtime applies in states that require it.

Contact dispatch by text or phone with the date, the business and what looks wrong. We will check the timesheet with the business and correct any error on the next pay run.

Every payment has a pay stub showing your hours, rate, gross pay, taxes withheld and net pay. You can view them in the app or request a copy from dispatch.

Workers are screened before they are placed, including identity and work-authorization verification. Background checks are run through a consumer reporting agency where the role requires one, in line with the Fair Credit Reporting Act and applicable state and local fair-chance laws.

Yes. Every worker is covered by workers' compensation, and we carry general liability insurance. We can send a certificate of insurance on request.

W-2 employees, every one. We are the employer of record, so we handle payroll, taxes, workers' comp and I-9 verification. That keeps the classification risk that comes with 1099 gig apps off your books.

When your site requires OSHA-10, OSHA-30, flagger certification or other cards, put it on the order. We only send workers who hold the required certifications and can share proof before the shift.

Safety is shared. We screen workers, verify certifications and set general safety expectations. Your site provides site-specific orientation, supervision and any specialized PPE. The order lists exactly what workers must bring. If a worker's tasks change, call dispatch first.

Get the worker care first, then call dispatch right away. As the employer of record, we handle the workers' compensation claim and work with you on the incident report.

Yes. We only send text messages to people who opt in, every message program supports STOP to opt out and HELP for help, and we explain how we collect and use personal information in our Privacy Policy and SMS Terms.