For businesses
From order to invoice, with a person on it the whole way.
Seven steps, one dispatcher, zero chasing. Here's exactly what happens after you ask for a crew.
2 min
to place an order
1
dispatcher on your order
7 days
live dispatch
Weekly
invoice, approved hours only
The full flow
Every step, end to end.
Scroll through the life of an order. The yellow line is your order moving.
Step 1 · Order
Tell us the job
Role, headcount, date, shift length and site address. Add attire, PPE, certifications and who to report to. Order online in about two minutes or call dispatch.
- Any role, any headcount
- One-off or recurring
- Online or by phone
Step 2 · Quote
See the all-in rate up front
You see an indicative hourly rate while you fill in the order. It already includes pay, payroll taxes, workers' comp, insurance, screening and dispatch. No platform or sign-up fees.
- Estimate as you type
- Published rate card
- Rush pricing shown before you book
Step 3 · Match
Favorites first, then the best nearby
Your shift is offered in order: workers you've marked as favorites, then Gold and Platinum crew members near your site, then qualified workers in range. Everyone must hold the certifications your order lists.
- 1. Your favorites
- 2. Top-tier crews
- 3. Qualified & nearby
Step 4 · Confirm
A dispatcher confirms every order
A real person checks the match, locks the final rate and calls or texts you with the confirmed crew. If we can't fill part of it, you hear that now, not at shift start.
- Human check on every order
- Honest coverage answer
- Final rate in writing
Step 5 · Show up
Check-in on site, crew lead on big jobs
Workers check in with GPS when they arrive, so dispatch sees who's on site in real time. On larger orders a crew lead runs roll call, hands out assignments and is your single point of contact.
- GPS check-in
- Crew lead option
- Replacement if someone's missing
Step 6 · Approve
Approve timesheets and rate the crew
After the shift you review hours, adjust breaks if needed and approve. Rate each worker. Five-star workers can become favorites; anyone you don't want back is blocked from your future orders.
- Approve or dispute hours
- Rate every worker
- Favorite or block
Step 7 · Invoice
One weekly invoice
You're billed weekly for approved hours only, with every shift, worker and hour itemized. Multi-site accounts can roll up all locations onto one consolidated invoice.
- Approved hours only
- Itemized by shift
- PO numbers supported
How matching works
The right people get the first call.
Reliability is the whole product. So we don't blast your shift to everyone at once. We offer it in rings, starting with the people you already trust.
Workers earn their tier by showing up. Bronze, Silver, Gold and Platinum are based on attendance, ratings and shifts worked. After your favorites, Gold and Platinum workers get the next look at your shift, and only workers with the right certifications ever see it.
How crew tiers work →Add-ons
Make a big day bulletproof.
Three optional extras you can add to any order. Your dispatcher quotes them before you commit.
Crew lead / captain
A working lead from our top tier who runs check-in, briefs the crew on your rules, keeps breaks on schedule and reports to your manager. Billed at the lead's hourly rate.
Best for 10+ workers, events and multi-day projects
Standby worker
An extra worker booked to arrive with the crew, so a late cancellation never leaves you short. If everyone shows, keep them working or release them after the 4-hour minimum.
Best for events and shifts you can't run short
Top-rated booster
Limit your order to Gold and Platinum crew members only: our most reliable, highest-rated workers. Adds a small premium to the hourly rate, quoted before you book.
Best for VIP events, first shifts and high-stakes days
Client portal
Your crew, in one place.
Online accounts are opening soon. Until then, your dispatcher does all of this for you by phone, text and email, so nothing waits on software.
Example screen
Order and schedule
Place one-off or recurring orders and see every upcoming shift in one calendar.
Live roster
See who's confirmed, who's checked in and who's on the way for every shift.
Timesheet approval
Approve hours from your phone, add notes, and dispute a line if something's off.
Favorites and blocks
Build your go-to crew. Favorites get first offer; blocked workers never return.
One-tap rebook
Copy last week's order with the same crew and the same instructions.
Spend and reports
Hours, spend and headcount by site, role and week. Export for accounting.
Why it works
Built around the complaints everyone has.
We read what businesses say about staffing agencies and shift apps: hidden prices, no one to call, crews that don't show. This process is our answer to each one.
The Crew Pros Guarantee
If a worker no-shows, we send a replacement fast, or that hour is on us.
And if you're not happy with a worker in the first 4 hours, tell your dispatcher and you won't pay for those hours. Terms on our guarantee page.
Your favorites are offered the shift first. Then it goes to Gold and Platinum crew members near your site, then to other qualified workers in range. Every worker must meet the certifications and requirements on your order.
A crew lead is a working member of the crew from our top tier. They run check-in, brief everyone on your rules, keep breaks on time, handle small issues and report to your on-site manager.
Call or text your dispatcher. Headcount and time changes are free with 24 hours' notice. Inside 24 hours, cancelled workers are billed the 4-hour minimum.
Online accounts are opening soon. Until then, your dispatcher handles every step above by phone, text and email, including timesheets, favorites and rebooking.
Put the process to work.
Your first order takes about two minutes. A dispatcher takes it from there.
Or call dispatch: (800) 000-0000