Safety program
Everyone goes home in one piece.
A fast fill means nothing if someone gets hurt. Here's the safety program behind every crew we send: what we train, what we check, what we expect from host sites, and what happens when something goes wrong.
The program
Ten rules we run every shift by.
Tap any one to jump to the details.
Before the first shift
Orientation happens before anyone clocks in.
Every worker completes our general safety orientation before their first assignment. Then the host site covers what only it can: its own hazards, exits and rules.
Our orientation covers
- Hazard communication and reading an SDS
- PPE: when, what and how it should fit
- Safe lifting and team lifts
- Slips, trips and falls
- Heat and cold stress
- How to report injuries and near-misses
- Your right to stop unsafe work
Host site covers on day one
- Site hazards and restricted areas
- Emergency exits, muster point and first aid
- Equipment the worker may and may not use
- Chemicals on site and where SDS are kept
- Who their supervisor is and how to reach them
Workers are told to expect this briefing and to ask for it if it doesn't happen.
Personal protective equipment
No PPE, no start.
Required PPE is written on the order before the shift, including who supplies it. On site, three rules apply.
Worker arrives with
- Hard hat
- Hi-vis vest or shirt
- Safety-toe boots
- Safety glasses
- Work gloves
Host site confirms or supplies
- Fall protection (harness, lanyard, anchors)
- Respirators and fit testing where required
- Hearing protection for high-noise work
- Task-specific gear: face shields, cut sleeves, chaps
If the job needs fall protection or a respirator, it goes on the order and the site confirms it is ready before the shift. Workers don't improvise.
Training and certification
Verified, not assumed.
A worker's word isn't a certification. Cards and training records are checked before a worker is confirmed to an order that requires them.
OSHA-10 crews
Construction orders can require OSHA-10 for every worker and OSHA-30 for leads. We verify the card before confirming the worker, and only send people who hold it.
- OSHA-10 / OSHA-30
- Flagger certification (state-recognized)
- Fall protection training
- First aid and CPR
Forklift and equipment checks
- 1Listed on the orderEquipment a worker will operate must be named on the order. No surprise keys handed over on site.
- 2Training verifiedProof of powered-industrial-truck or equipment training is checked before confirmation.
- 3Site evaluationOSHA requires an evaluation on the actual equipment and site. The host confirms it before the worker operates.
- 4Daily inspectionOperators do a pre-shift check and tag out anything unsafe.
Heat illness prevention
Water.
Rest.
Shade.
Outdoor crews, roofers, festival staff, hot kitchens and warehouses without AC all face heat risk. Heat illness is preventable, so we plan for it on every hot-weather order.
Water
Cool drinking water close to the work, with a reminder to drink regularly, not just when thirsty.
Rest
Scheduled breaks that get longer as the heat index climbs.
Shade
Shaded or cooled rest areas for breaks on outdoor sites.
Acclimatize
New and returning workers need time to adjust. We ask sites to ease their workload over the first days.
Buddy system
Workers watch each other for dizziness, confusion, cramps or heavy sweating that stops.
Act fast
Move to shade, cool down and call for help. Confusion or collapse means 911.
Alcohol service
Serving it safely, staying sober.
Bars, concessions, banquets and festivals come with their own rules. Here's what every alcohol-service worker follows.
Certified where required
Posts serving alcohol get workers with TIPS or the certification your state requires.
Check every ID
Workers follow your ID policy, and when in doubt, they don't serve.
Refuse when needed
Workers refuse service to guests who are underage or visibly intoxicated, and call a supervisor.
Zero on shift
No drinking on shift, and no reporting to work impaired. It's grounds for removal.
Age and state rules
Minimum ages for serving and bartending vary by state. We only place workers who meet your state's rules.
Backup on the floor
Crew leads and your managers are the escalation point for any guest problem.
Your right to refuse unsafe work
If it isn't safe, stop. We've got your back.
Every worker has the authority to stop a task they believe is unsafe. No worker loses a shift, a tier or future work for raising a good-faith safety concern. Ever.
01
Stop
Stop the task and step away from the hazard.
02
Tell
Tell your site supervisor what's unsafe and why.
03
Call
Call dispatch at (800) 000-0000, day or night.
04
Fix
We work with the site to fix it before the task resumes, or we pull you from it.
Incident reporting, 24/7
Something happened? Call it in the same shift.
Injuries, near-misses, exposures and property damage all get reported. Small ones too: a near-miss today is how we prevent an injury tomorrow.
Return to work
Hurt on the job? We help you get back.
Every worker is a W-2 employee covered by our workers' compensation. If you're injured at work, we don't disappear.
Care and claim
We open the workers' comp claim and help you get to the right care.
Stay in touch
A single contact keeps you updated on your claim and next steps.
Modified duty
When your doctor clears you for light or modified duty, we look for work that fits your restrictions.
Back to full duty
Once you're cleared, we get you back on regular shifts.
For clients: joint employer duties
Safety is a shared job.
OSHA treats temporary workers as the joint responsibility of the staffing company and the host employer. Here's how we split it, so nothing falls through the gap.
Crew Staffing Pros
What we own
- General safety orientation before the first shift
- Screening and verifying required certifications
- Standard PPE requirements for each role
- Workers' compensation, payroll and W-2 employment
- 24/7 incident reporting, investigation and claims
- Removing workers who break safety rules
Host site
What your site owns
- Site-specific safety orientation on day one
- Controlling hazards in the workplace you run
- Site-specific PPE agreed on the order
- Evaluating operators on your equipment before use
- Supervising the work and enforcing site rules
- Keeping duties within the order, and calling us before changing them
- Reporting any injury or incident to us the same shift
- Recording injuries in your OSHA log where required
No scope creep. A worker booked as a general laborer shouldn't end up on a roof, a forklift or a ladder near live wires without a call to dispatch first. If the job changes, we re-check training, PPE and coverage, and adjust the rate if the role changes.
For clients
How to report a safety issue.
Unsafe behavior from a worker, a hazard you need help with, or an injury: tell us right away. We'd rather hear about it tonight than read about it in a claim.
Include in your report
- Site address and your name
- Worker name(s) involved
- What happened, where and when
- Any injury and care given
- Photos, if safe to take
- What you've done to control the hazard
A dispatcher logs the report, a manager follows up, and if a worker needs to be replaced, we send someone new under our guarantee.
Both of us. Under OSHA's guidance on temporary workers, the staffing company and the host employer share responsibility. We handle general safety training, screening, workers' comp and incident follow-up. The host site controls the workplace, so it provides site-specific training, hazard controls and supervision.
Yes. Every worker completes our general safety orientation before their first shift, and your site runs its own site-specific orientation on day one.
Yes, if they believe it is unsafe. Any worker can stop work and call dispatch. We never penalize a worker for raising a good-faith safety concern, and we work with the site to fix the hazard before the task resumes.
Only within the scope of the order. If duties change, especially to include equipment, heights, chemicals or driving, call dispatch first so we can confirm the worker is trained and covered for it.
Get care first: call 911 for emergencies. Then the site supervisor and worker report it to our 24/7 dispatch line the same shift. We manage the workers' comp claim, investigate with you and follow up on return to work.
Call dispatch at (800) 000-0000, any time, or email hello@crewstaffingpros.com. Tell us the site, the worker's name, what happened and when. A dispatcher logs it and a manager follows up.
Safe crews. Ready when you are.
Put your safety requirements on the order. We'll staff to them.
Or call dispatch: (800) 000-0000